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Contact us

Who to contact Contact details What they do
Planner Records
9.00am - 5.00pm AEST		 136 267 (option 5,1)
licensing_requests@amp.com.au 		To access Portal, you first need an Adviser Code. Contact Planner Records to request an Adviser Code.
Adviser Technology
8.30am - 5.00pm AEST		 1300 367 800
adtech@amp.com.au 		If you have a Portal Username & password but have forgotten them, Adtech can help you retrieve them

Help

When you lodge business with AMP or become a servicing adviser on existing AMP policies, you will be issued with an Adviser Code. Note that AMP must have an active agreement with your Dealer Group to provide you with an Adviser Code.

Your Adviser Code is also your Portal login.

If you require an Adviser Code please email licensing_requests@amp.com.au

If you have an Adviser Code but no password you can contact the AdTech Support Centre by emailing adtech@amp.com.au or calling 1300 367 800 (between 8:00am to 5:00pm AEST, Monday to Friday).

If you have forgotten your password, you can reset your account using the self-service system called Which is located next to the login button.